Coronavirus (Covid-19) update
At Bayview Healthcare we are taking all necessary steps to ensure the safety of our clients and carers amid the global outbreak of Covid-19. We continue to monitor and adhere to Government guidelines (HERE) and support from the NHS.. Our Management team are in continuous communication with our carers to provide support and ensure they are following stringent hygiene and infection control measures set out by the NHS. We understand the current level of uncertainty for the most vulnerable people in society and also the carers who provide such exemplary care and service. At every opportunity we are reminding carers of the importance of hand-washing upon arrival and when leaving a clients’ establishments. Should you have any questions, please do not hesitate to contact us.(HERE)
Coronavirus Q&A
What steps have we taken as a business in response to the Coronavirus (Covid-19) outbreak?
As the situation develops, we have introduced special measures to ensure we keep our clients and carers as safe and protected as possible. Recognising the benefits of social distancing and reducing multiple person to person contact, we have asked our carers to extend their availability and remain in their bookings where possible. This reduces the number of changeovers and travelling between bookings.
Our Care Managers continue to be on hand to our clients and carers whenever needed. In line with government recommendations to reduce unnecessary contact, face to face reviews and reassessments have temporarily been put on hold unless it is an emergency. Instead, they will be offering additional telephone contact to ensure continuity of care and the support offered remains of the highest standard.
Before new carers are introduced into a new package, they must all provide written confirmation of where they have travelled in the last 14 days. They must also confirm that they are free of COVID-19 symptoms (cough, fever) and disclose whether they have knowingly been in contact with anyone else who has presented with COVID-19 symptoms.